FAQs

No, we are an exclusively online store and do not have a physical retail outlet. Our entire range of products is available for purchase through our website, offering the convenience of shopping from the comfort of your home.

Our team takes great care to ensure that the product photos on our website accurately represent the items you will receive. However, for handcrafted products, there may be slight and unique differences between the photographed item and the one you receive.

If you’ve forgotten your password, you can easily recover it by clicking on the “Forgot Password” link on the login page. You’ll receive instructions on how to reset your password via the email associated with your account.

 After placing your order, you will receive a confirmation email containing all the details of your purchase. Review this email to ensure that your order was placed correctly, including the items purchased, quantities, and delivery details.

You can track the status of your order by logging into your account and navigating to the “Order Status” section. Here, you’ll find real-time updates on the progress of your order, from processing to shipment and delivery.

We only accept PayPal as the payment method for purchases.

Delivery charges vary depending on the shipping method, location, and package weight. You can view the estimated delivery charges at the checkout before purchasing.

If the product you desire is out of stock, you can sign up for notifications to be informed when it becomes available again. Additionally, our customer service team can assist you in finding alternative options or provide estimates on restocking.